Job Title: System Engineer

Company: Anthology

Location: Chennai / Bangalore, India (Hybrid Remote)

Job Req ID: 4758

Experience Required: 0–2 Years (Freshers eligible)

Eligible Batches: 2022 / 2023 / 2024 / 2025

Qualification: Bachelor’s degree in Computer Science, Software Engineering, or a related field

Salary Range: ₹7 – ₹9 LPA (Estimated via Glassdoor)

Last Date to Submit: Immediate openings – Hiring on a rolling basis

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Work From Home Tech Jobs Hiring Now – Join Anthology’s Global Support Team

Anthology is a global leader in education and technology solutions, delivering intelligent platforms that empower educators and drive student success. This hybrid remote opportunity is ideal for those searching for entry-level remote tech jobs, system engineer roles, and high paying IT jobs in India.

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Position: Associate Technical Support I – System Engineer Role

Looking to start your IT career with a fast-growing tech company? Anthology is hiring freshers and junior professionals for a cloud-based support engineering role. This is one of the best remote IT support jobs available for recent graduates in India.

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Key Responsibilities

- Troubleshoot technical issues across applications, infrastructure, and OS

- Serve as first point of contact for support incidents

- Document detailed Root Cause Analyses (RCA) and create knowledge articles

- Use ticketing tools like Azure DevOps (ADO) and Salesforce

- Collaborate with product, dev, and QA teams

- Perform SQL queries and automation using PowerShell

- Participate in rotational shift support (including weekends)

- Handle remote technical support and system monitoring

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Required Technical Skills

- Proficiency in Windows or Linux OS

- Knowledge of TCP/IP, DNS, DHCP and basic networking

- Experience with SQL querying and data troubleshooting

- Familiarity with cloud platforms such as AWS or Azure

- PowerShell scripting for automation

- Experience using REST APIs, Postman, and monitoring tools

- Strong analytical, problem-solving, and communication skills

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Preferred Qualifications

- Familiarity with CI/CD pipelines and DevOps tools

- Experience in containerization tools (Docker, VMware)

- Knowledge of ITIL frameworks or Service Desk operations

- Understanding of incident lifecycle and escalation protocols

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Work Environment

- Hybrid Remote Work Model

- Rotational UK Shifts with 24x7 support availability

- On-call weekend rotation

- Fast-paced, collaborative team culture

- Access to global mentorship programs and internal training

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Why This Role Stands Out

- Great for entry-level IT careers and fresher jobs in system engineering

- Part of a diverse, inclusive, and innovative company

- High visibility in cloud support, infrastructure, and IT operations

- Excellent stepping stone for future roles in cloud engineering, DevOps, and cybersecurity

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