Tech Mahindra Off-Campus Drive – February 2026

Company: Tech Mahindra

Hiring Type: Off-Campus Drive | Internal & BPS Hiring

Registration: Open – February 2026

Job Type: Full-Time

Experience: Freshers / 0–2 Years

Work Mode: WFO / WFH (Role & Project Based)

Shift: 24×7 Rotational Shifts

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Role 1: Service Desk Analyst (L1.5 / L2 – Technical Support)

Business Unit: Tech Mahindra – Internal Hiring

Location: Hyderabad / Noida / Pune

Eligibility Criteria

- Experience: Freshers / 0–2 Years

- Qualification:

BE / B.Tech (Computer Science, E&TC preferred)

MCA, MCM, BCA, BSc

Required Technical Skills

- IT Troubleshooting & Technical Support

- Windows OS, Microsoft O365

- Active Directory (User Management, Password Reset)

- Networking Basics (LAN, WAN, DNS, DHCP)

- ITSM Tools (ServiceNow, Remedy – basic knowledge)

- ITIL Fundamentals

Key Responsibilities

- Provide Level 1.5 / Level 2 technical support to end users

- Troubleshoot system, application, and network-related issues

- Handle incidents, service requests, and escalations

- Follow ITIL processes and SLAs

- Communicate effectively with users and internal teams

Important Notes

- Excellent English communication (verbal & written) is mandatory

- Candidates must be flexible with 24×7 shifts

- Only serious candidates interested in IT Support roles should apply

- Interview details will be shared with shortlisted candidates

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Role 2: Customer Support Associate (CSA)

Business Unit: Tech Mahindra – BPS

Locations: Hyderabad, Noida, Pune, Bangalore, Chennai, Vizag

Eligibility Criteria

- Qualification: Any Graduate / Postgraduate

- Experience: Freshers & Experienced Candidates

Required Skills

- Excellent English communication skills

- Customer handling and empathy

- Basic computer knowledge

- Willingness to work in voice-based customer support

Work Details

- Work Mode: WFO / WFH (Project-Based)

- Shift: 24×7 Rotational Shifts

Key Responsibilities

- Handle inbound and outbound customer calls

- Resolve customer queries professionally

- Maintain service quality and customer satisfaction

- Follow defined processes and performance metrics

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Employee Benefits

- Provident Fund (PF) & ESI

- Medical Insurance (as per eligibility)

- Transport facility during odd hours (process-based)

- Internal Job Promotions (IJP) after 18 months

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Selection Process

- HR Round

- Online / Assignment Round

- Versant / Communication Assessment

- Operations / Final Interview

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Who Should Apply

- Freshers looking for IT Support Jobs, Technical Support Fresher Jobs, Service Desk Analyst Jobs

- Graduates seeking Customer Support Associate Jobs, Voice Process Jobs

- Candidates comfortable with rotational shifts and customer-facing roles

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Apply Now

Apply now using below link