RXO is Hiring Fresher Associate Engineer Software

Start your career as an Associate Engineer in Software Engineering at RXO, providing IT support, troubleshooting applications, and working on real-time technical issues.

Company: RXO

Location: Mumbai, India

Job type: Full time

Work mode: On-site / Hybrid (as per company)

Experience level: Freshers / Entry level

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About the company

RXO is a leading transportation solutions provider leveraging advanced technology to optimize logistics and supply chain operations. The company focuses on innovation, efficiency, and delivering reliable solutions through digital platforms.

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Role overview

The Associate Engineer role focuses on providing technical and application support to customers, troubleshooting issues, and ensuring smooth operation of IT systems.

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Job summary

This role involves handling IT support queries, resolving technical issues, and collaborating with internal teams to improve application performance and customer experience.

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Key responsibilities

- Provide IT support via chat, email, calls, and desktop solutions

- Troubleshoot technical issues and guide users step-by-step

- Monitor and resolve application-related problems

- Escalate critical issues to higher-level teams

- Follow up on support tickets and ensure resolution

- Share user feedback with development teams

- Support major incident resolution through coordination

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Day-to-day activities

- Handling user queries and technical issues

- Diagnosing and troubleshooting problems

- Communicating with customers and internal teams

- Maintaining support documentation

- Monitoring system performance

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Required skills

- Strong communication skills (verbal and written)

- Problem-solving and analytical skills

- Basic understanding of IT systems and applications

- Customer support mindset

- Ability to work in a team environment

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Preferred skills

- Knowledge of application support or helpdesk roles

- Familiarity with troubleshooting techniques

- Basic understanding of networking or systems

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Educational qualifications

- Bachelor’s degree in Computer Science, IT, or related field

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Certifications (optional but beneficial)

- IT support or helpdesk certifications

- Networking or system administration certifications

- Cloud or DevOps fundamentals

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Tools and technologies

- IT support and ticketing tools

- Application monitoring systems

- Communication platforms

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Work environment

- Collaborative team environment

- Customer-focused support role

- Opportunity to work on real-time issues

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Salary and compensation

- As per company standards

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Employee benefits

- Career growth opportunities

- Exposure to real-time IT support systems

- Learning and development programs

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Career growth opportunities

- Software Engineer

- Application Support Engineer

- DevOps Engineer

- Systems Engineer

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Application process

1. Apply through official RXO careers portal

2. Resume screening

3. Interview rounds

4. Final selection

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Documents required

- Updated resume

- Academic certificates

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Important notes

- Suitable for freshers and entry-level candidates

- Strong communication skills required

- Willingness to work in support environment

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How to apply

Apply using below link.

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