Redwood Software is a global leader in enterprise automation and orchestration, empowering organizations to automate mission-critical business and IT operations through intelligent cloud-first solutions. With more than three decades of innovation, Redwood helps enterprises streamline complex workflows across ERP systems, hybrid cloud environments, data platforms, and AI-powered automation technologies.

Trusted by over half of the Fortune 50 organizations, Redwood Software delivers a modern SaaS-based automation platform that enables businesses to improve operational efficiency, accelerate digital transformation, and reduce total cost of ownership. By combining intelligent automation with cloud-native technologies, observability, and AI-driven insights, Redwood continues to help organizations build autonomous operations while enabling teams to focus on innovation and business growth.

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Job Summary

Redwood Software is looking for a passionate and motivated Junior Infrastructure Engineer to join its growing Cloud Infrastructure and Observability Engineering team in Hyderabad, Telangana.

This opportunity is ideal for recent graduates and professionals with 0–2 years of experience who are interested in building a successful career in Cloud Computing, Infrastructure Engineering, DevOps, Site Reliability Engineering (SRE), Observability, Cloud Monitoring, System Administration, Infrastructure Automation, Platform Engineering, Linux Administration, Windows Server Administration, Networking, Containerization, Kubernetes, Docker, AWS, Microsoft Azure, Google Cloud Platform (GCP), Monitoring Solutions, Performance Engineering, and Enterprise Cloud Operations.

As a Junior Infrastructure Engineer, you will work alongside experienced cloud and infrastructure engineers to support enterprise monitoring systems, infrastructure automation, cloud platforms, incident response, observability solutions, dashboards, system health monitoring, logging platforms, and automation initiatives that improve system availability, scalability, and performance.

This role provides an excellent opportunity to gain hands-on experience with enterprise cloud infrastructure while developing technical expertise in modern observability platforms and cloud technologies.

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Key Responsibilities

Cloud Infrastructure Support

- Assist in supporting cloud and on-premises infrastructure environments.

- Learn infrastructure deployment best practices.

- Help maintain scalable cloud infrastructure.

- Support infrastructure optimization initiatives.

- Participate in infrastructure improvement projects.

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Infrastructure Strategy Support

- Assist senior engineers in implementing infrastructure initiatives.

- Support data collection pipelines.

- Help maintain enterprise monitoring systems.

- Contribute to infrastructure documentation.

- Learn infrastructure architecture principles.

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System Monitoring

- Monitor infrastructure health and availability.

- Track application performance metrics.

- Identify performance bottlenecks.

- Support system optimization efforts.

- Help improve infrastructure reliability.

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Observability Engineering

- Assist in collecting application metrics.

- Support centralized logging systems.

- Learn distributed tracing concepts.

- Maintain observability dashboards.

- Monitor enterprise services.

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Monitoring Tools

Gain hands-on experience with modern enterprise monitoring platforms including:

- Prometheus

- Grafana

- Datadog

- New Relic

- VictoriaMetrics

Support monitoring configuration, performance analysis, and infrastructure visibility.

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Alert Management

- Configure monitoring alerts.

- Maintain alerting policies.

- Support notification workflows.

- Assist with alert optimization.

- Reduce alert fatigue through continuous improvements.

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Incident Response

- Assist with production incident management.

- Support troubleshooting activities.

- Learn root cause analysis methodologies.

- Document incidents.

- Participate in post-incident reviews.

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Infrastructure Automation

- Assist in developing automation scripts.

- Reduce manual operational tasks.

- Improve monitoring automation.

- Support repetitive infrastructure processes.

- Learn Infrastructure Automation best practices.

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Data Analysis

- Analyze infrastructure metrics.

- Review system logs.

- Identify performance trends.

- Support engineering teams with operational insights.

- Assist in capacity planning activities.

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Dashboard Development

- Create operational dashboards.

- Maintain monitoring dashboards.

- Improve infrastructure visibility.

- Build real-time reporting views.

- Support business and engineering stakeholders.

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Cross-functional Collaboration

- Work closely with Cloud Engineers.

- Collaborate with Software Developers.

- Support Platform Engineering teams.

- Learn DevOps best practices.

- Participate in technical knowledge-sharing sessions.

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Capacity Planning

- Monitor infrastructure utilization.

- Assist with forecasting resource requirements.

- Support performance optimization.

- Analyze infrastructure growth trends.

- Recommend improvements under senior guidance.

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Required Qualifications

- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field.

- Equivalent bootcamp or self-taught technical experience is also considered.

- Strong interest in Cloud Infrastructure and Platform Engineering.

- Passion for learning modern cloud technologies.

- Excellent analytical and troubleshooting skills.

- Strong communication and collaboration abilities.

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Required Technical Skills

Candidates should possess knowledge of one or more of the following technologies:

- Linux Administration

- Windows Server

- Cloud Infrastructure

- Amazon Web Services (AWS)

- Microsoft Azure

- Google Cloud Platform (GCP)

- Docker

- Kubernetes

- Python

- Bash Scripting

- PowerShell

- Prometheus

- Grafana

- Datadog

- New Relic

- VictoriaMetrics

- Infrastructure Monitoring

- Log Management

- Performance Monitoring

- Alert Management

- Distributed Tracing

- Metrics Collection

- Infrastructure Automation

- System Administration

- Network Monitoring

- Cloud Operations

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Networking Knowledge

Candidates should have a basic understanding of:

- TCP/IP

- Layer 2 Networking

- Layer 3 Networking

- VLANs

- Routing

- Access Control Lists (ACLs)

- VPN Concepts

- Network Troubleshooting

- Infrastructure Connectivity

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Preferred Skills

Experience or exposure to any of the following is an advantage:

- Cloud Monitoring

- Infrastructure Automation

- Platform Engineering

- Enterprise Monitoring

- Distributed Systems

- Site Reliability Engineering

- Cloud Security Fundamentals

- Linux Server Administration

- Windows Administration

- Enterprise Logging

- Capacity Planning

- Cloud Performance Optimization

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Professional Competencies

- Infrastructure Monitoring

- Cloud Administration

- System Administration

- Observability

- Infrastructure Automation

- Performance Analysis

- Monitoring Solutions

- Cloud Operations

- Incident Management

- Troubleshooting

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Soft Skills

- Strong willingness to learn

- Excellent communication skills

- Team collaboration

- Problem-solving mindset

- Analytical thinking

- Time management

- Attention to detail

- Adaptability

- Continuous learning

- Ownership and accountability

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Knowledge, Skills & Abilities

- Ability to follow structured engineering processes.

- Strong troubleshooting capabilities.

- Quick learner with excellent adaptability.

- Ability to analyze infrastructure issues.

- Interest in cloud technologies.

- Ability to work in collaborative engineering environments.

- Proactive approach to continuous improvement.

- Ability to prioritize multiple technical tasks.

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Experience Required

- 0–2 years of professional experience.

- Internship, apprenticeship, or co-op experience is considered.

- Fresh graduates with relevant projects are encouraged to apply.

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Preferred Certifications

Although certifications are not mandatory, the following are considered beneficial:

- AWS Certified Cloud Practitioner

- Microsoft Azure Fundamentals

- Google Associate Cloud Engineer

- Linux Foundation Certification

- Kubernetes Fundamentals

- Docker Certification

- CompTIA Network+

- CompTIA Linux+

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Why Join Redwood Software?

Joining Redwood Software provides an opportunity to work with cutting-edge enterprise cloud technologies while building expertise in Infrastructure Engineering, Cloud Computing, DevOps, Observability, Automation, and Platform Engineering.

As part of Redwood's engineering team, you will receive mentorship from experienced professionals, gain exposure to global enterprise environments, and work with modern cloud-native technologies used by some of the world's leading organizations.

Key benefits include:

- Hands-on experience with enterprise cloud infrastructure

- Exposure to AWS, Microsoft Azure, and Google Cloud Platform

- Experience with enterprise observability platforms

- Training in Prometheus, Grafana, Datadog, and New Relic

- Infrastructure Automation learning opportunities

- DevOps and Site Reliability Engineering exposure

- Career development and technical mentoring

- Collaborative engineering culture

- Continuous learning and professional growth

- Opportunity to work on enterprise-scale cloud platforms