Global Payments is Hiring Associate Site Reliability Engineer | Global Payments | SRE | DevOps | Cloud | Automation | CI/CD | Pune

Global Payments is a leading worldwide payments technology company that enables millions of businesses to process transactions securely and efficiently. Operating across numerous countries, the company delivers innovative payment solutions, cloud technologies, and digital commerce platforms. At Global Payments, engineers work on highly available, secure, and scalable systems while collaborating with talented professionals across global teams.

If you're passionate about Site Reliability Engineering (SRE), DevOps, Cloud Infrastructure, Automation, Monitoring, and CI/CD, this is an excellent opportunity to grow your career with a global technology leader.

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Job Overview

Global Payments is hiring an Associate Site Reliability Engineer (SRE) for its Pune office. This full-time position is ideal for professionals with 2–4 years of experience in Site Reliability Engineering, DevOps, Testing Automation, Cloud Infrastructure, and IT Operations.

You will work closely with Development, QA, Production Support, and Infrastructure teams to improve platform reliability, automate operational processes, enhance monitoring, and support enterprise cloud environments. This role offers exposure to modern DevOps practices, CI/CD pipelines, cloud platforms, monitoring tools, automation frameworks, and infrastructure support.

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Key Responsibilities

- Support Site Reliability Engineering (SRE) initiatives across enterprise applications.

- Work with DevOps teams to improve software delivery and operational excellence.

- Contribute to automation projects that reduce manual operational effort.

- Support testing automation, deployment automation, and cloud operations.

- Troubleshoot application failures, infrastructure issues, and failed test executions within SLA.

- Participate in on-call rotations, production support, and shift-based operations.

- Work with Development and Production Support teams to improve service reliability.

- Develop and maintain automated testing utilities, frameworks, and validation tools.

- Create and execute functional, integration, API, TDD, and BDD test cases.

- Perform post-deployment validation and production health checks.

- Monitor cloud infrastructure and improve system availability.

- Support server patching activities and infrastructure maintenance.

- Recommend automation opportunities across enterprise applications.

- Collaborate with business stakeholders, developers, QA engineers, and operations teams.

- Maintain documentation, operational procedures, and automation scripts.

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Required Qualifications

- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.

- 2–4 years of experience in Site Reliability Engineering, DevOps, Testing Automation, Cloud Operations, or Infrastructure Support.

- Good understanding of SRE principles and ITIL processes.

- Experience with cloud platforms.

- Strong analytical, troubleshooting, and problem-solving skills.

- Ability to work in rotational shifts and weekend on-call support.

- Strong communication and collaboration skills.

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Required Technical Skills

- Site Reliability Engineering (SRE)

- DevOps

- ITIL

- CI/CD

- Automation

- Test Automation

- Selenium

- Playwright

- API Testing

- MS Test

- Integration Testing

- PowerShell

- Bash

- Python

- Perl

- Ruby

- Linux

- Red Hat Enterprise Linux

- Windows Server

- Cloud Computing

- Cloud Infrastructure

- Cloud Operations

- Infrastructure Support

- Monitoring

- Logging

- Automation Frameworks

- Production Support

- Incident Management

- Root Cause Analysis

- Performance Monitoring

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Preferred Skills

Candidates with experience in the following technologies will have an added advantage:

- Jenkins

- Ansible

- Terraform

- Google Cloud Platform (GCP)

- GCP Monitoring

- GCP Cost Optimization

- ServiceNow

- Splunk

- LogicMonitor

- ThousandEyes

- Harness

- JIRA

- Infrastructure as Code (IaC)

- DevSecOps

- Continuous Integration

- Continuous Deployment

- Windows Automation

- Multi-OS Administration

- Post Deployment Validation

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Tools & Technologies

- Selenium

- Playwright

- UIPath

- ServiceNow

- Jenkins

- Harness

- JIRA

- Terraform

- Ansible

- Splunk

- LogicMonitor

- ThousandEyes

- Google Cloud Platform (GCP)

- PowerShell

- Bash

- Python

- Perl

- Ruby

- Linux

- Windows Server

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Why Join Global Payments?

- Work for a globally recognized fintech and payments technology leader.

- Gain hands-on experience with enterprise-scale SRE and DevOps practices.

- Collaborate with global engineering teams.

- Learn modern cloud technologies and automation frameworks.

- Exposure to large-scale production environments.

- Career development and internal growth opportunities.

- Innovative and inclusive work culture.

- Opportunity to work with modern CI/CD pipelines and cloud infrastructure.

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Benefits

- Competitive salary package

- Health insurance

- Performance-based rewards

- Learning and certification opportunities

- Flexible work environment

- Paid leave

- Employee wellness programs

- Global career growth opportunities

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Job Details

- Role: Associate Site Reliability Engineer

- Employment Type: Full-time

- Experience: 2–4 Years

- Location: Pune, Maharashtra, India

- Work Mode: Hybrid / On-site

- Department: Information Technology

- Industry: FinTech, Payments Technology, Cloud Infrastructure

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Application Process

Interested candidates can apply through the official Global Payments Careers portal. The hiring process generally includes application screening, technical interviews, managerial discussions, background verification, and onboarding.

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Equal Opportunity Employer

Global Payments is an Equal Opportunity Employer committed to building an inclusive workplace where diversity, innovation, and collaboration are valued. All qualified applicants will receive consideration without discrimination based on legally protected characteristics.

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