Provenir is a global fintech technology company delivering AI-powered decisioning, cloud-native platforms, data analytics, and financial technology solutions. The company helps organizations improve operational efficiency, automate decision-making, and deliver scalable cloud applications through modern DevOps, Site Reliability Engineering (SRE), and cloud infrastructure practices.

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Job Summary

Provenir is seeking a Cloud Operations Engineer with 3–5 years of experience to support mission-critical Java applications, AWS cloud infrastructure, Kubernetes environments, and production operations. This role is ideal for professionals with expertise in Cloud Operations, DevOps, Site Reliability Engineering (SRE), AWS, Kubernetes, Linux Administration, Production Support, Monitoring, Incident Management, and Cloud Automation.

You will investigate production issues, optimize cloud performance, improve platform reliability, automate operational tasks, and collaborate with engineering teams to ensure highly available and secure enterprise applications.

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Key Responsibilities

- Investigate and resolve production issues across Java applications and AWS infrastructure.

- Analyze application logs, JVM metrics, and system performance to identify root causes.

- Monitor cloud platforms using Prometheus, Grafana, Datadog, Splunk, and CloudWatch.

- Support Kubernetes clusters, deployments, pods, and containerized workloads.

- Develop automation scripts to reduce manual operational tasks.

- Participate in incident, problem, and change management following ITIL best practices.

- Create and maintain runbooks, troubleshooting guides, and operational documentation.

- Participate in 24x7 on-call production support rotation.

- Collaborate with DevOps, Cloud Engineering, and development teams to improve platform reliability.

- Continuously optimize cloud infrastructure performance, availability, and operational efficiency.

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Required Qualifications

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

- 3–5 years of experience in Cloud Operations, DevOps, Production Support, or Site Reliability Engineering.

- Hands-on experience with Amazon Web Services (AWS).

- Strong Linux administration and troubleshooting skills.

- Experience supporting Java applications in production environments.

- Excellent analytical, communication, and problem-solving abilities.

- Willingness to participate in rotational on-call support.

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Technical Skills

- Amazon Web Services (AWS)

- EC2

- Amazon RDS

- Amazon EKS

- Amazon ECS

- Amazon S3

- AWS IAM

- Amazon CloudWatch

- Kubernetes

- Docker

- Linux Administration

- Shell Scripting

- Python

- Java Application Support

- JVM Monitoring

- Prometheus

- Grafana

- Datadog

- Splunk

- CI/CD Pipelines

- Git

- Cloud Infrastructure

- Incident Management

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Professional Competencies

- Cloud Operations

- DevOps Engineering

- Site Reliability Engineering (SRE)

- Production Support

- Infrastructure Monitoring

- Application Performance Monitoring (APM)

- Cloud Infrastructure Management

- Kubernetes Administration

- Container Orchestration

- Incident Response

- Root Cause Analysis (RCA)

- ITIL Service Management

- Change Management

- Problem Management

- Automation Engineering

- Infrastructure Automation

- Cloud Security Best Practices

- High Availability Systems

- Disaster Recovery

- Performance Optimization

- Operational Excellence

- Technical Documentation

- Runbook Development

- Knowledge Management

- Cross-functional Collaboration

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Preferred Skills

- AWS Certified Solutions Architect – Associate or AWS Certified Developer – Associate.

- Experience with Site Reliability Engineering (SRE) practices.

- Knowledge of AI-assisted operational tools.

- Familiarity with enterprise observability platforms.

- Experience supporting highly available cloud-native applications.

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Why Join Provenir?

- Work on enterprise-scale AWS cloud platforms.

- Gain hands-on experience with Kubernetes and cloud-native technologies.

- Comprehensive health and wellness benefits.

- Paid time off and company holidays.

- Flexible and remote-friendly work opportunities.

- Maternity and paternity leave benefits.

- Strong learning and career development opportunities.

- Opportunity for permanent employment after the initial 1-year contract.

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Apply Now

Interested candidates who meet the required qualifications are encouraged to apply using below link