Hiring Associate Tech Ops Engineering | American Express
Job Description
Hiring: Associate – Tech Ops Engineering | American Express
Job Title: Associate – Tech Ops Engineering
Location: Bengaluru Urban, Karnataka, India
Job ID: 25014401
Work Model: Hybrid (Onsite + Remote Flexibility)
About American Express
At American Express (Amex), we believe that with the right backing, people and businesses have the power to progress in extraordinary ways. For over 175 years, we’ve been at the forefront of financial services, technology, and innovation, supporting customers across the United States, United Kingdom, Canada, Australia, Germany, Singapore, UAE, and beyond.
When you join Team Amex, you become part of a diverse global community of 60,000+ professionals who thrive on collaboration, innovation, and delivering the world’s best customer experiences.
Role Overview
As an Associate in Tech Ops Engineering, you will be part of a highly skilled team responsible for infrastructure operations, cloud engineering, application performance monitoring, and cyber security-driven technology solutions.
This role provides opportunities to work with global-scale systems, cutting-edge tools, and next-gen cloud technologies while building a strong career foundation in IT operations, DevOps, and systems security.
Key Responsibilities
- Deliver production support in service delivery and operations environments.
- Work with application servers, monitoring tools, and performance optimization.
- Implement ITIL Service Operations processes for efficient IT service management.
- Manage cloud systems (AWS, Azure, OpenShift, Oracle Cloud) with a focus on scalability and security.
- Support containerization technologies including Docker and Kubernetes.
- Handle file transfer protocols (AS2, FTPs, SFTP, HTTPS, IBM Connect Direct).
- Apply cryptography algorithms (X509, PGP, encryption, compression).
- Automate deployments with Chef, Puppet, IO, or similar tools.
- Manage Linux systems, networking (TCP/IP), firewalls, and databases.
- Write and maintain Unix Shell Scripts, JSON, Java, HTML5, and JavaScript code.
- Support distributed multi-tier systems, relational & NoSQL databases.
- Contribute to agile practices and continuous improvement.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent).
- Strong background in IT operations, production support, or service delivery.
- Hands-on skills in scripting (Shell, Python), coding (Java, JSON, JavaScript, HTML5).
- Understanding of cloud computing, DevOps workflows, and infrastructure security.
- Strong communication, collaboration, and analytical skills.
Benefits & Perks
At American Express, we back our employees with comprehensive benefits, ensuring your well-being and career growth:
- Competitive salaries with bonus incentives.
- Retirement and financial well-being programs.
- Medical, dental, vision, and life insurance coverage.
- Hybrid work flexibility (onsite + remote).
- Paid parental leave policies (location-based).
- Access to global wellness centers with doctors and nurses.
- Confidential counseling support through the Healthy Minds program.
- Continuous career development & training opportunities.
Why Join American Express?
- Be part of a global financial technology leader.
- Work with world-class cloud, security, and IT operations teams.
- Gain international career exposure across USA, UK, Canada, Australia, Germany, Singapore, and UAE.
- Thrive in a culture of integrity, inclusivity, and innovation.
- Build a career with a company consistently ranked among the best workplaces worldwide.
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