Role: Cloud System Engineer
Company: Infor
Location: Hyderabad, Telangana, India
Job Type: Full Time | Hybrid Work Model
Experience Level: 0 – 2 Years (Entry to Mid-Level)
Industry: SaaS / Cloud Computing
Department: Cloud & SaaS Operations
Job ID: 45728
About Infor
Infor is a global leader in cloud-based business software solutions, serving over 60,000 organizations worldwide. Our mission is to empower enterprises with next-generation SaaS solutions, ERP systems, and industry-specific cloud applications that drive digital transformation, scalability, and operational efficiency.
Role Overview
As a Cloud System Engineer Associate, you will be part of Infor’s Cloud Operations team, responsible for managing high-availability, mission-critical applications. This role demands strong technical knowledge of system administration, AWS cloud platforms, and automation scripting while ensuring system uptime, security, and reliability.
Key Responsibilities
- Ensure 24x5x365 uptime for cloud-based applications and infrastructure.
- Monitor and manage Windows/Linux servers (IIS/JBoss, Tomcat, Active Directory).
- Troubleshoot cloud operations incidents and apply patches/configuration changes.
- Collaborate with cross-functional teams to resolve issues and fulfill service requests.
- Execute scheduled tasks and ensure compliance with operational standards.
- Support ERP systems, workflow engines, and SaaS applications.
- Assist in onboarding and mentoring new team members.
- Maintain accurate documentation of automation efforts and system changes.
Basic Qualifications
- Bachelor’s Degree in Computer Science, IT, or related field (BTech/MCA/BCA).
- 0–2 years of experience in system administration or cloud operations.
- Hands-on experience with Linux/Windows server management.
- Exposure to AWS Cloud Services (EC2, S3, RDS, IAM).
- Strong communication and problem-solving skills.
- Familiarity with ERP systems and workflow engines.
Preferred Qualifications
- AWS Certification (Cloud Practitioner / Associate) preferred.
- Scripting knowledge in Python, PowerShell, or Bash.
- Experience with AWS SDKs and automation frameworks.
- Prior customer-facing technical support or SaaS experience.
- Familiarity with databases, security practices, and cloud monitoring tools.
What We Offer
- Opportunity to work with leading SaaS and ERP platforms.
- Exposure to multi-cloud infrastructure and DevOps practices.
- Career growth with AWS, CloudOps, and Security certifications.
- Inclusive, diverse, and innovation-driven work culture.
Education
- B.Tech / B.E. / MCA / BCA / B.Sc (Computers, IT, or related field)
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