RAPTBOT Hiring – AWS CloudOps Engineer (L1/L2 Support – Night Shift)
Job Description
Company: RAPTBOT
Role: AWS CloudOps Engineer – L1/L2 Support
Location: Jaipur, Rajasthan (Work from Office)
Shift: EMEA / PST (Night Shifts with Weekend Rotation)
Experience: 1 – 3 Years
Employment Type: Full-Time
About the Role
We are expanding our Cloud Operations team and looking for skilled AWS CloudOps Engineers with hands-on expertise in AWS infrastructure monitoring, incident management, and NOC/SOC operations. This role is ideal for professionals who want to build their careers in cloud support, automation, and enterprise-grade AWS environments.
Key Responsibilities
- Monitor AWS infrastructure using CloudWatch, Datadog, Grafana, and OpsGenie
- Provide first-level incident response and execute remediation actions
- Support SOC operations – security alerts, compliance, and AWS support tickets
- Collaborate with CloudOps, DevOps, and Security teams for escalations and issue resolution
- Execute playbooks and standard operating procedures (SOPs) for recurring incidents
- Maintain SLA compliance, documentation, and proactive customer communication
Required Skills
- 1–3 years of experience in CloudOps, NOC, or SOC roles
- Strong knowledge of Linux & Windows administration
- Hands-on with AWS Services – EC2, S3, VPC, Lambda, CloudWatch
- Familiarity with monitoring/observability tools – Datadog, Grafana, Prometheus
- Basic scripting with Bash and Python
- Exposure to containerized environments – Docker, Kubernetes (EKS/KBS)
- Excellent English communication skills
- Flexibility to work night shifts and rotational weekends
What We Offer
- Opportunity to work in a live enterprise-grade AWS production environment
- Exposure to global cloud infrastructure and security operations
- Growth opportunities in cloud automation, DevOps, and Cloud Security
- Collaborative and inclusive workplace focused on career growth & learning
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Apply at: hr@raptbot.com
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