American Express Hiring Fresher Engineer I (Site Reliability Engineer)
Job Description
Company Name: American Express
Job Role: Engineer I (Site Reliability Engineer)
Location: Bengaluru Urban, Karnataka, India
Job Type: Full-Time (Hybrid)
Experience Required: 0–2 Years
Job ID: 25007826
Industry: Fintech / Technology Services
Last Date to Apply: Apply ASAP
About American Express
At American Express, innovation and trust define our 175-year journey. We are a global leader in financial services, committed to empowering businesses and individuals with digital solutions and robust support systems. As part of Team Amex, you will enjoy a culture of growth, inclusion, and continuous development.
Role Overview
We are looking for a motivated Site Reliability Engineer (Engineer I) who is passionate about application support, cloud infrastructure, runtime operations, and ensuring the reliability of mission-critical systems. You'll work alongside cross-functional teams to proactively manage performance, troubleshoot issues, and automate DevOps processes.
Key Responsibilities
- Provide hands-on support for application runtime and production operations.
- Collaborate with software engineering and infrastructure teams to resolve incidents, performance issues, and failures.
- Design and implement monitoring, alerting, and logging solutions.
- Participate in root cause analysis and incident response processes.
- Build automation tools and streamline operational processes using Python, Ansible, or similar scripting tools.
- Assist in the development and performance tuning of highly available enterprise Java applications.
- Work on Continuous Integration/Continuous Delivery (CI/CD) pipelines using tools like Git, Maven, and Jenkins.
- Communicate and coordinate effectively across teams and stakeholders.
- Mentor peers and contribute to a culture of continuous improvement.
Required Qualifications
- BS degree in Computer Science, Engineering, or related technical field.
- Experience or internship in software engineering or infrastructure operations.
- Solid understanding of cloud infrastructure, distributed systems, and containerization (Docker/Kubernetes).
- Experience with monitoring tools (e.g., Prometheus, Datadog) and incident management.
- Familiarity with Java application development and integration via APIs.
- Hands-on with databases: DB2, Postgres, Redis, Couchbase.
- Exposure to relational and NoSQL databases.
- Knowledge of CI/CD tools, DevOps practices, and Agile environments.
Preferred Skills (Good to Have)
- Experience in high-availability system design.
- Certification in cloud platforms (e.g., AWS Certified DevOps Engineer, Google Cloud Engineer).
- Familiarity with Site Reliability Engineering (SRE) principles.
- Understanding of real-time and batch data integration.
- Excellent problem-solving and interpersonal skills.
Benefits at American Express
- Competitive salary & performance-based bonuses
- Comprehensive medical, dental, and vision insurance
- Paid parental leave
- Flexible hybrid working arrangements
- Retirement and financial wellness programs
- On-site wellness centers (location-based)
- Career development, upskilling, and learning programs
- Access to confidential mental health and counseling support
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